RABBIT FAMILY · YOUR PRIVACY
Privacy Policy
Last updated: 17 September 2026
This policy explains how personal information is handled when you browse rabbitfamily.fr or contact us about Rabbit Family wines.
1. Who we are
Rabbit Family is a wine brand created and owned by French Spirit Production. French Spirit Production is responsible for the personal information processed through this website. For privacy enquiries, please use our contact form.
2. Information we collect
When you contact us, we receive the information you choose to provide, such as your name, contact details, country, company and the content of your message. Please share only the details needed to answer your enquiry and avoid sending sensitive personal information.
Technical information, such as your IP address, browser type and the pages requested, may also be processed by the website and its hosting services to deliver pages, maintain security and diagnose problems.
3. How we use your information
We use information to respond to questions, help you find retailers or distributors, discuss our wines and professional services, and manage business enquiries. We may direct your enquiry to the relevant regional team when necessary to answer it. We do not sell or rent your personal information.
4. Legal basis
Depending on the request, processing is based on our legitimate interest in responding to enquiries and keeping the website secure, steps taken at your request before entering a contract, or your consent where required. If processing relies on consent, you may withdraw it at any time without affecting earlier lawful processing.
5. Retention and security
We keep personal information only for as long as needed to handle the enquiry, maintain a relevant business relationship or meet applicable legal obligations. We use appropriate organisational and technical measures to protect it and limit access to people who need it for their work. No internet transmission or storage system can be guaranteed completely secure.
6. Cookies and external content
The website may use cookies needed for technical operation, security and authorised administration. You can manage or delete cookies in your browser settings, although disabling necessary cookies may affect some functions.
Links to retailers and other third-party websites lead to services with their own privacy policies. If third-party content is embedded on a page, its provider may receive technical information when that content loads. Please review the relevant provider’s policy before interacting with it.
7. Service providers and regional teams
Information may be accessed by service providers supporting hosting, maintenance or communication, and by the appropriate French Spirit regional team when your request concerns their market. Sharing is limited to what is needed for the relevant purpose. Where information is transferred outside the European Economic Area, applicable data-protection safeguards must be used.
8. Your rights
Subject to applicable law, you may request access to your personal information, correction, erasure, restriction of processing or portability, and object to processing based on legitimate interests. We may need to verify your identity before responding. You may also lodge a complaint with the CNIL in France or your local data-protection authority.
9. Contact and updates
To ask a question or exercise your rights, use our contact page and mention “Privacy request” in your message. This policy may be updated to reflect changes to the website or applicable requirements; the latest revision date appears above.